Menu

If you have any quesions regarding our website or ordering online please check these FAQ’s. If you can not find the answer here, feel free to contact us at info@maisoneclat-avantgarde.com

What are the delivery charges for orders from the Maison Eclat-AvantGarde.Com?

Free Shipping Worldwide

Which payment methods are accepted in the Maison Eclat-AvantGarde.Com?

Maison Eclat-AvantGarde.Com accepts the following payment methods: VISA, MasterCard, American Express, Paypal and Bank Transfer. See Payment security for further explanation.

Which transport company will handle the order?

All our orders are handled by Post, DHL, UPS.

How secure is shopping in the Maison Eclat-AvantGarde.Com? Is my data protected?

This encrypt and protect data that you send to us via the internet. If SSL is enabled, you will see a lock on the top of your browser, and you can click it to find out information about the registration of SSL digital certificate. All necessary information for the payment and transactions to be processed (credit / debit card number, expiration date, security code).

You can pay your order with the following credit cards: VISA, MasterCard and American Express. Payment is charged to your card at time of order. Discount codes Discount codes can only be used in our online store.

How do I know if an item is in stock?

All items are in stock unless “only in store” is displayed. Please be aware that even if an item is in your shopping chart, it can still be bought by another customer until you have completed your order. If you have any question about the availability of certain products on the website, contact us at info@maisoneclat-avantgarde.com

Shipping

Orders placed on Maison Eclat-Avantgarde are shipped with Post, DHL, UPS.

At the moment of shipping, a tracking number will be sent so that you can track the progress of the delivery.

Orders are fulfilled immediately after the availability of the item and the payment have been verified.
In case of mistakes, the amount charged can be refunded. Orders are delivered within 1-3 working days to Europe and within 4-6 working days to the rest of the world, depending on the delivery zone and the time at which the order has been placed or payment received.

The goods will arrive directly at the place indicated and for deliveries to European Union member states do not have to pay anything in addition to the amount paid at the time of the order, while shipments to countries outside Europe, the courier might come with a separate invoice which requires the payment of duties and taxes charged by local authorities.

  TOP